Software

Support

Software & Support

Holiday opening hours

Please note that the Satmap offices (including sales and support) will be closed from Monday 26th December 2011 until Tuesday 3rd January 2012.

If you have any questions relating to any of our products, or require advice or support, the following options are available to help you:

Please note that before returning a product for a service or repair you must first contact us by telephone or email so that we expect your return.

Please allow up to 2 weeks for units sent to us for repairs, modifications, the Active 10 General Service or the World Base Map Upgrade Service. If you need your unit any faster, please contact us.

All Countries and satmap.com Customers

(excluding Austria, Germany, Norway and Switzerland)

  • Email: techsupport@satmap.com
  • Phone: +44 (0) 845 873 0101 (available 10:00 - 17:00 GMT on UK working days)
  • Post: Satmap Systems Ltd. 4 Fountain House, Leatherhead, Surrey, KT22 7LX, England

Austria and Germany

Please note: Phone enquiries for Austria and Germany will be dealt with on Mondays, Tuesdays and Fridays from 10:00 to 16:00 (CET). Of course, you can email us anytime.

Norway

  • Email: gps@uglandit.com
  • Phone: +47 67 59 28 10
  • Post: Ugland IT Group AS, v / Satmap service, Postboks 58, 1324 Lysaker, Norway

Spain

  • Email: info@azimut.es
  • Phone: +34 96 296 52 00
  • Post: AZIMUT Electronics, Carrer dels Furs 50, 46701, Gandia, Valencia, España

Switzerland

  • Email: support-ch@satmap.com
  • Phone: +41 44 580 42 77
  • Post: ICON Outdoor AG, Aathalstrasse 84, Uster 8610, Switzerland

Please note: Phone enquiries for Switzerland will be dealt with on Mondays, Tuesdays and Fridays from 10:00 to 16:00 (CET). Of course, you can email us anytime.

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